Andrew Sonon
MEET THE HONIST SOLUTIONS FOUNDER
At that point in my career I had only ever dreamed of launching my own business and serving clients the way I wanted to serve them.
But now the opportunity was here and knocking, so I took the leap and sent them my first proposal.
Talk about a huge adrenaline rush when I got back a YES! I may or may not have started blasting the song “Bird Set Free” by Sia the moment I found out.
Now that I had my own first client, I had to give up my 9-5 job as a Senior Network Administrator.
Handing in my resignation letter was hard. After all, this was a company that was there for me when my mom passed and later even threw my wife and I a surprise wedding shower with the staff! (Who does that?!)
But what happened next was way beyond what I expected. My now-former employer agreed to become my second client!
With that success I knew it was time to grow.
But how? Sales wasn’t my thing.
Luckily I crossed paths with an incredible sales coach, John Whitehall, who became my mentor and friend. With his mentorship, I was able to manage six clients and hire my first employee who helped me to double in size!
Fast forward to today, eight years on from the birth of HonIsT Solutions, we are now a team of people serving businesses in Pennsylvania, Florida, Chicago, Texas, Colorado, Maryland, and Minnesota. I'm grateful for our clients' trust and for having a supportive network of friends in my personal and business life.
Cheers to the next eight years of continuous growth to serve more businesses, the HonIsT way - Honest. Transparent. Cared for.
One day in 2017 I got a life changing call from a former client.
They were upset with their current IT provider's service, and were far from happy with any of the other options out there.
"Can you come back and help us?"
HonIsT Solutions is anchored in a well-defined purpose.
READERS CHOICE BEST IT SERVICES COMPANY 2021 - 2025
We work with local Pennsylvania businesses to install the right IT systems to help you and your team get you where you want to go.
Most businesses are operating in the dark when it comes to their IT - they’re either trying to do it themselves or they’ve outsourced to a company who is unresponsive to their business’ needs.
We help business owners improve their communication systems, speed up their processes, and stay up to date with their technology all while ensuring they are protected from cyber security threats.
We know you’ve outgrown your current provider and you’re ready for IT systems that work flawlessly behind-the-scenes so that you can focus on pushing your business forward.
We know you want an IT team who is open, honest, and works with your best interests in mind.
Our mission is to provide you with a comprehensive service that gives you an edge on your competitors. One that continues to work for you around the clock, with swift help desk responses, so that you get help when you need it most.
We specialize in IT solutions that work to help you, your staff and your company reach new heights and accomplish your goals.
Your Client Success Team
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Education and Background:
• Berks Technical Institute - Associate of Applied Sciences in Internet/Network Engineering
• 15+ years of professional IT experience
Brief Personal History:
As a Berks County native and Oley Valley High School graduate, I began my journey in the IT field at Berks Career & Technology Center, earning programming certificates. Later, I obtained an Associate's degree in Applied Sciences for Internet/Network Engineering from Berks Technical Institute. Today, I reside in the Governor Mifflin school district with my wife and daughter.
Brief Professional History:
My initial foray into IT support began while working as a line cook at a restaurant and studying at Berks Technical Institute. This experience taught me the importance of understanding the business world and expanding my IT skill set. Simultaneously, I participated in an IT work-study program, assisting the director of IT at Berks Technical Institute.
After completing my education, I spent six years at a small IT support consulting company in Pennsylvania, honing my skills and gaining valuable insights into the needs of small and medium-sized businesses. Later, I joined an international company as their Senior Network Engineer. However, when previous clients approached me to serve them again, I knew it was time to launch the business I'd always dreamt of – HonIsT Solutions, which was founded in the summer of 2017.
Since then, we have been proudly serving businesses in Pennsylvania and beyond, and I am deeply grateful for the trust our clients place in HonIsT Solutions.
What Unique Qualities Do You Bring to HonIsT Solutions Clients?
• People-First Approach: My primary focus is on serving people who rely on computers and technology. This mindset has been the cornerstone of our success and the reason our clients value our services.
• Expertise in Small and Medium-Sized Businesses: With over thirteen years of experience supporting diverse businesses, I can effectively consult and provide best practices and solutions tailored to their unique needs.
• Client Advocacy: I am committed to representing our clients' best interests as if I were an internal staff member, ensuring their needs are met and their businesses thrive.
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Education and Background:
• Studied at: Cittone Institute
• Certification(s): CompTIA A+
• 24 Years Professional IT Experience
Brief Personal History:
I live out in the country and enjoy spending time outdoors and working around the property with my family.
Brief Professional History:
I got into computers as a hobby after being laid off from the HVAC industry after the attacks of 9/11. In 2003 I joined a software company which allowed me to rapidly expand my knowledge and experience. I’ve done IT work for school districts, car dealerships, automotive repair shops, lawyers, real estate brokerages, and home users.
What Unique Qualities Do You Bring to HonIsT Solutions Clients?
• 20 years of working with Windows OS
• 15+ years of working with Linux
• 10+ years of working with VMware
• Automation is key so, if it can be scripted, I try to do so.
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Education and Background:
• B.S.B.A in I.T. & Analytics from Bloomsburg University
• A.S. in Computer Science from Lehigh Carbon Community College
• 5 years professional I.T. ExperienceBrief Personal History:
Born and raised in Orefield, Pennsylvania. I enjoy going to the gym, training martial arts, skateboarding, playing disc golf, and playing video games in my spare time.Brief Professional History:
I started out as a Computer Science major at Lehigh Carbon Community College, where I ended up getting a student work position in the I.T. department. From there I transferred into the I.T & Analytics program at Bloomsburg University to complete my bachelor’s, and have worked in a variety of I.T. related roles since then.What Unique Qualities Do You Bring to HonIsT Solutions Clients?
• Comfortability working with Mac OS: Many technicians avoid working with Apple products, but for our Mac-using clients, this is an important skill set for me to leverage.
• Adaptability: Our clients come from a variety of industries, and I pride myself on being able to quickly pick up new skills needed for whatever they may throw at us.
• Empathy: I understand that usually when our clients call us, it’s because something is wrong. My goal is to empathize with the user’s situation, and turn that phone call into a positive experience for them.
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Education and Background:
• 8 years of technical support experience
• 13 years of customer support experience
Brief Personal History:
Originally from Chicago, I have lived across the United States and now call Pike County home, along with my family and our dog, Indy. In my free time, I enjoy traveling, playing video games, attending concerts, and kayaking or rafting on the Delaware River.
Brief Professional History:
My IT career began in mobile phone repairs, fueled by a love for learning new technologies and solving problems. Recognizing the significant impact technology has on businesses, I've spent the last six years as a Systems Engineer in corporate and medical environments in New Jersey and Pennsylvania. My diverse background equips me to offer unique perspectives and solutions to our clients.
What Unique Qualities Do You Bring to HonIsT Solutions Clients?
• Passion for Innovation: I am dedicated to discovering new technologies and their real-world applications to enhance our clients' experiences.
• Rapid Problem-Solving: My ability to research and apply solutions quickly helps minimize or eliminate downtime for our clients.
• Versatility: With experience working on various operating systems, I can adapt to unique situations and challenges, providing tailored solutions for our clients.