HonIsT Care

HonIsT Care consists of several managed service tiers, which we offer at a significant discount to our regular rates. Subscribing to any of our care plans will help you reduce your IT management and hardware upgrade costs.

The details below can help you decide which HonIsT Care plan will best meet your needs. Don’t hesitate to contact us with any question that comes to mind.

Silver

HonIsT Care Silver keeps your critical business servers up-to-date, operating smoothly, and running securely. Gain peace of mind when you let us monitor and manage your most important IT asset: your company data.


On-Premise Server Support

Cloud Server Support

Strategic Business Analysis

Server Patching & Updates

Server Backup & Recovery

Remote Monitoring

Hardware/Software Support Contract Management

Annual Financial Forecasting

 

Gold

In addition to what we include in Silver, our Gold tier adds network management and end-user device support—which includes desktops and laptops. With this plan, you can rest easy knowing that HonIsT will cover most of your employee IT needs.


Unlimited Remote Help Desk

Unlimited On-Site Support

Strategic Business Analysis

Desktop/Laptop/Tablet Support

Computer Peripheral Support

Microsoft Office 365 Support

Network Support

On-Premise Server Support

Cloud Server Support

Server/Client Backup & Recovery

Server/Client Patching & Updates

Server/Client Security Solutions

Phone System Support

Directory, File Security Services, & Polices

Remote Monitoring

Disaster Recovery Documentation

Hardware/Software Contract Management

Inventory & Vendor Management

Annual Financial Forecasting

Platinum

Platinum is the most comprehensive plan, going well beyond Gold. As our most-chosen care agreement, it includes all labor for refreshing devices, dedicated days each month with your own system engineer, and one hour of emergency off-peak support. With Platinum, you get full engagement from our staff—and more predictability in your technology support costs.


Dedicated System Engineer Visits / month    

One Hour (1) Emergency After-Hours Support / month

Client Hardware Configuration

Strategic Business Analysis

Unlimited On-Site Support

Unlimited Remote Help Desk

Desktop/Laptop/Tablet Support

Computer Peripheral Support

Microsoft Office 365 Support

Network Support

On-Premise Server Support

Cloud Server Support

Server/Client Backup & Recovery

Server/Client Patching & Updates

Server/Client Security Solutions

Phone System Support

Directory, File Security Services, & Polices

Remote Monitoring

Disaster Recovery Documentation

Hardware/Software Contract Management

Inventory & Vendor Management

Annual Financial Forecasting

Contact us today to discuss these plans in further detail and see how you can step up your technology game.