When I set out to form HonIsT Solutions, I wanted my client relationships to be pleasant, mutually beneficial, and trustworthy. My goal is to be proactive in furthering the best interests of my clients. I know that it is important to be well-engaged—with frequent communication. As I was cultivating these ideas and principles, I could see that the IT consulting industry was also moving in this direction. Companies that were making the transition to this business philosophy were identifying as Managed Service Providers (MSP).